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Questions & Answers

1. How do I cancel my membership?
If you are signed up for a 3 or 6 month membership you must make ALL FULL payments. Then you will need to come into Extreme Tan to fill out a cancellation form at least 5 days prior to the draft date. 

2. I'm going to be out of town for a few weeks, how do I put my membership on hold?
You may put your account on hold twice a year for 30 days at a time. You will be charged $5 to hold your account each time instead of the full payment. 

3. Do my minutes or sessions expire?
Yes, minutes and sessions expire after 1 year. However, some of our monthly specials do have shorter expirations dates. Make sure you know the expiration date when you sign up for a monthly special so you can use them in time.

4. Do you offer any discounts?
We do! We offer a 10% military, first responder, student and teacher discount. We also offer a 20% off friends and family discount. If you and a friend or family member sign up for a package at the same time you both will get 20% off. *Discounts do not apply to our Daily Specials*

We also offer 15% off of lotions to our non-members on Saturdays and 35% off of lotions to our monthly members. 

5. What packages include the HYBRID bed?
The only Daily Special that includes the Hybrid bed is our Friday Special- Buy 100 minutes, get 20 Free (in the Mega bed minutes). Anything MEGA, includes the HYBRID, such as MEGA sessions, minutes, week and month. MEGA also includes Red-Light Therapy.

 If you have any more questions please feel free to ask or call us. 719-494-1770


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